Roadside Assistance
Cars are one of the key elements of the leasing industry in Poland. Leasing companies and CFM offer their customers a number of additional services connected with car fleet management.
We provide comprehensive RSA services to meet high expectations in terms of quality, processes and costs. We take care of cars, vans and trucks.
We implement technologies that simplify processes and improve customer experience. We offer the possibility to request assistance directly from the leasing company’s mobile website or app.
Process automation is possible thanks to our own ATLAS IT platform. It is one of the most advanced solutions on the market, which automizes dispatching in Poland and abroad.
We implement solutions compliant with connected car technology, using advanced remote diagnostics, predicting and preventing breakdowns.
For leasing companies this means lower costs of car fleet maintenance as it decreases the number of breakdowns causing loss of mobility, and increases effectiveness of car vehicle health state diagnostics. It also gives more possibilities to contact the driver and offer support which, in effect, builds business clients’ satisfaction and loyalty.
We provide business solutions and support in launching new products and developing business models.
This gives leasing companies the possibility to offer brand new services connected with remote diagnostics, proactive assistance, usage-based insurance, as well as instant help in case of accident (e.g. eCall, crash notification).