Thanks to our expertise and ARC Europe Group’s network, we are able to offer modern and customer-friendly roadside assistance services to insurance companies.
In our cooperation with insurance companies we use cutting-edge communication platforms and advanced tech solutions and thus, contribute to reducing operational costs and improving competitiveness of the insurance companies.
We offer comprehensive solutions for connected cars to provide remote diagnostics, predicting and preventing breakdowns (e.g. OBD retrofitted in a car, a mobile app for the driver).
Our Smart RSA Solutions mean more touch points with a customer, building positive use-experience and increased customer satisfaction. This contributes to building loyalty, cross-selling and implementation of new insurance products (e.g. UBI / PHYD).
We implement advanced driver assistance systems (ADAS) which minimise the risk of collisions and accidents. In cars we retrofit advanced collision avoidance systems; we make a prediction if a vehicle is involved in crash. The data is transferred to our Call Center and we can contact the driver.
Our solutions contribute to improving safety of customers of insurance companies and to decreasing accident ratio and, as a result, the costs of claim processing.
We help insurance companies to process claims by offering a fully flexible process of servicing and repair or preparing an offer on car rental.
We play the role of a supervisor of claims handling by acting on behalf of a car owner, user or insurance company. We boast a professional team of trained specialists who work on software supporting their work and processes. We offer a comprehensive solution: Call Center, claims management, appraisers, workshops, car care.
