Roadside Assistance
We are a part of ARC Europe Group, the leader of roadside assistance market. Within the group we cooperate with key car manufacturers in Europe. We cover over 60% of cars sold in Poland.
We provide solutions to companies operating in the automotive industry; we support selected processes and offer comprehensive assistance (e.g. battery producers, fuel stations, fuel card providers).
We specialise in providing mobility by offering a best-in class assistance services for the driver. Our priority is to restore mobility. We try to remove breakdowns on spot or remotely via phone.
Our actions are focused on helping the driver and passengers. We want them to continue their journey as soon as possible, if possible, in their own car. As a result, we want to build customer trust in car manufacturer’s brands.
The Service Activated Roadside Assistance product offer (SARA), provides assistance to the beneficiaries after OEMs warranty expires and maintains the loyalty from a first degree to an ultimate owner experience journey.
The SARA program is flexible and accommodates multiple solutions including onsite repairs and secondary services, including eventually a premium service where labor costs are also covered after an occurred breakdown.
__Producentom i importerom samochodów oferujemy obsługę najpopularniejszych systemów szybkiego powiadamiania o wypadkach (eCall) i zgłaszania awarii (bCall).
We manage the European system of rapid assistance to motorists involved in a collision and coordinate assistance of proper rescue teams 24/7/365. We offer the most popular systems of emergency calls (eCalls) and breakdown calls (bCalls) to car manufacturers.