We play the role of a supervisor of claims handling by acting on behalf of a car owner, user or insurance company.
We boast a professional team of Claims Adjusters who work on software supporting their work and processes. We offer a comprehensive solution: Call Center, claims management, appraisers, workshops, car care.
We offer comprehensive solutions integrating information and documentation flow among all subjects of the process. We conduct audits, analyse problems and offer optimal processes.
We configure the claims handling process together with the Client, allowing them to have their input in all essential parameters and procedures, e.g. dispatching vehicles to workshops or the scope of information obtained at various stages of the process.
Our digital platform supports Claims Adjusters in their daily work and gathers all necessary information automatically sent to the workshop; it enables defining various scenarios adjusted to the process and has other original solutions that increase effectiveness and reporting.
The remote access to the claims handling system allows the Client to obtain updated information about their cars.
We accept intakes 24/7/365 (advisory services, dispatching services). We cooperate with a group of over 300 appraisers working in field. We apply a 2-level system of claims pricing in order to eliminate frauds.
We cooperate with a chain of over 200 workshops that are able to offer any service the customer needs at the moment. We use IT tools which increase effectiveness and transparency of the process.