We commit to our customers and deliver what we promise
We are a dynamically growing company, a part of ARC Europe Group that operates internationally. We specialise in roadside assistance.
We offer services for other companies (B2B): car manufacturers (OEMs), leasing and car fleet management companies (CFMs), insurers and other entities operating in automotive industry. Everyday we provide our business partners with the best roadside assistance service by arranging help and providing mobility of their customers.
phones answered yearly
cases closed yearly
We are a part of ARC Europe Group that operates internationally. It is an organisation founded by key European automobile clubs. ARC Europe is the biggest roadside assistance service provider in Europe, operating in more than 40 countries. Our cooperation with the Group allows us to provide roadside assistance and mobility all over Europe, 24/7/365.
patrol cars & towing trucks
multilingual operators in Europe
We have decided to focus on mobility; we base our actions on our expertise, technical competences and passion for cars.
Restoring mobility of our customers is our priority. We make every effort to remove breakdowns on spot or remotely, via phone, on the basis of data from a car.
We apply technologies that simplify processes and improve customer experience.
We want roadside assistance service to be simple and convenient for our customers.
We offer companies best service at best price. We minimise their stress connected with providing mobility for their customers.
We launch business activity as Starter
First B2B client appears
We start cooperation with VW Group (Skoda, Seat)
We extend cooperation with VW Group and add VW and Audi
We start cooperation with Ford and Opel
We implement first diagnostic tool
We buy advanced patrol cars for our fleet - "Mobile mechanics"
We welcome our first CFM client - LeasePlan
We implement eCall for Peugeot and Citroen
We welcome other CFM companies - ALD and Business Lease
We boast 500,000 customers
We cover 1 million cars
We implement ICS - geolocation
We implement eCall for Jaguar and Land Rover
We launch services for another CFM company - Carefleet
We implement ATLAS - one of the most innovative solutions on the market
We start cooperation with PSA Group, Renault Group and PZU
We change into ARC Europe Polska!
President of the Board / CEO
The graduate of Poznań University of Economics and EAP Europäische Wirtschaftshochschule (MBA) in Berlin. He has got many years’ experience in consulting, gained during work in the team of Management Consulting Ernst & Young. Since 2003, Marek has been President of the Board of Starter24 sp. z o.o. Apart from his love for work, he is also a great food lover who is able to find unique and outstanding food start-ups in every European city.
HR Business Partner
Graduate of Adam Mickiewicz University in Poznań. HR enthusiast with experience in HR management, professional training, recruitment and labour law. Karolina brings into our Team a great deal of positive energy, sense of humour and cooperativeness. Outside work she constantly explores some high energy activities - she loves running, cycling, reading books and listening to music.
The graduate of Poznań University of Economics, where he was granted Master’s and Doctor’s degree in economics. He has got great professional experience in the field of insurance, including work as an insurance broker in Marsh. In his private life, Waldek is optimistic, reliable and friendly, he is also a loving father and husband. He loves running, recently accompanied by his dog.
The graduate of Law and Administration at Adam Mickiewicz University in Poznań. An expert and manager with many years’ expertise gained during work for various financial institutions, e.g. Concordia, BZWBK-Aviva (at present Santander-Aviva). He promotes high ethic standards in business. In his private life Paweł has got two hobbies: horse riding and making home-made liqueurs.
Krzysztof graduated from Finance and Banking at Poznań University of Economics. He also completed MBA studies at Georgia State University. He started his professional carrier as a consultant at BDO and continued it successfully as the Financial Controller in Eurocash. He is fascinated with new technologies and a healthy lifestyle: he trains, runs and eats healthily. A restless spirit. Krzysztof has got many great ideas and happily shares them with others.
He graduated from Poznań University of Technology where he studied Electronics and Telecommunications. He speaks English fluently. He has got many years’ expertise as a business analyst, consultant and IT manager working in telecommunications sector (T-Mobile, NetWorkS!, 4Contact). In his private life Sebastian is a husband and father of two sons, in his free time he loves hiking together with them.
The graduate of Marketing at Poznań University of Economics. He gained great experience in management as he managed demanding companies and start-ups. Among others, he worked for DGA, Kulczyk Holding, Infor Biznes and Integer.pl Group. He is an expert of online and mobile communication. In his private life, Rafał is an enthusiast of sailing, windsurfing, Japanese culture and swordsmanship and jazz. He spends his free time doing training, running with his dog and playing his beloved Fender.
Graduate of mathematics at the Department of Machine Engineering and Management of Poznań University of Technology. She worked as a specialist of network development support (T-Mobile) and process analyst in the project of network consolidation (NetWorks!). Since 2016 she has worked for Starter 24. In her private life, she loves caravanning and active leisure: swimming on SUP, biking, long-distance swimming with a family.
Graduate of Faculty of Road Transport at Poznań University of Technology. Since the beginning of his carrier, he has been engaged in the automotive. He worked for a Premium Dealer in aftersales. Since 2017 he has been developing his competence in the Technical Department of Starter 24. Responsible, well organised and ambitious. In his private life, he loves sports, not only on TV.
We commit to our customers and deliver what we promise
We believe in teamwork and promote excellence
We strive for value, creation and innovation
We behave respectfully and with integrity